After such a challenging 18 months for the Retail, Leisure and Hospitality sector, we are pleased to be bringing back these awards to celebrate success, recognise achievement and highlight the innovative people, venues and destinations throughout Bradford district who have made a difference during the Covid-19 pandemic year.
We believe that those that go the extra mile, whether big or a small business should be recognised for helping improve Bradford district as a retail destination. We are looking for businesses with passion, determination, tireless energy and skill who are helping put Bradford on the map. Our 10 award categories are designed to celebrate Retail, Leisure and Hospitality venues from across all BD postcodes.
Organised in partnership with The Broadway shopping and leisure complex and the Bradford BID, these awards offer an unrivalled opportunity to associate your brand and your people with recognition of the sector and the rebuilding that is happening as we come out of the 18 month lockdown.
The awards gala dinner will take place on Sunday November 14 2021 under the Christmas lights inside the main concourse of The Broadway and will be attended by hundreds from this sector. It will be a celebration of the region’s best companies and a reminder that Bradford is a great place to visit.
The whole event will provide you with fantastic opportunity to thank your most valued asset, your people, showcase your business and gain unrivalled free marketing publicity in the Telegraph & Argus online and in-print, Living lifestyle Magazine and Bradford Means Business uniting the Retail, Leisure and Hospitality community in a positive way.
Read about this year’s categories below and then make your nomination.
This year’s categories
Frontline Team of the Year
This award recognises a retail store whose entire team went above and beyond during the Covid-19 pandemic. It is open to any store no matter the size of hte business. The judges will be looking for how the store adapted to the crisis and how the entire team worked collaboratively to serve their customers and their business during the pandemic.
Frontline Manager of the Year
This award recognises a manager who went above and beyond during the Covid-19 pandemic. It is open to all store managers no matter what size their store or business. The judges will be looking for how the store manager led their team and store during the pandemic, excellent retail skills, inspirational leadership and the ability to deliver the brand’s customer values in unprecedented times.
Frontline Colleague of the Year
This award recognises an exceptional store colleague who went above and beyond during the Covid-19 pandemic. It is open to all store colleagues no matter what size their store or business. The judges will be looking for how the store colleague served customers and their business during the pandemic, their passion for retail and their customers, going above and beyond their role.
Outstanding Arts and Cultural Award
This award recognises an arts or cultural activity, event or series of activities that have taken place during the Covid-19 pandemic. It is open to any arts or cultural group or body no matter their size who can demonstrate how arts and/or culture has come to the fore during such difficult times and the impact on the district/city or community.
Home Delivery/Collection Award
This award recognises a local business that had to transform its traditional method of service into either home delivery and/or a click and collect type service. Judges are looking for what the business did differently compared to the pre-pandemic normal, and how that impacted on the business in a positive way.
Key worker supportive business of the year
This award recognises a local retail, leisure or hospitality business that set out to support NHS and other key workers during the Covid-19 pandemic whether it be through special opening hours, priority service, special offers or added value. Judges are looking for evidence of a local business that has put the NHS and other key workers first.
Customer Service Award
This award will recognise a company – or a member of staff or a team within an orgnaisation – that has gone above and beyond the call of duty for their customers. The judges will be looking for clear evidence of customer service excellence, especially around looking after customers during the Covid-19 pandemic.
Restaurant/Bar of the Year
This award will recognise a local bar or restaurant that excelled in delivering great food, drinks and service during the last 12 months, not letting the Covid compliance rules stop them providing a great experience or maybe using them to adapt and change the operation in a way that makes them stand out from the competition. The judges will be looking for a business who adapted and delivered to create a great experience for customers.
Essential Retailer of the Year
This award recognises those retailers that had to stay open, had to find a way to operate in a way to keep staff and customers safe and had to ensure the lights were on when we needed them. Judges are looking for evidence of how the staff and customers were put first, the ways in which you were considered essential and an important part of us getting through the pandemic.
Retail/Leisure Community Hero Award
This award will recognise anyone who works in the retail, leisure and hospitality sector who has done something, whether as part of their job or as a volunteer outside of work hours, that really supported a person or group in the local community. Judges are looking for someone who really made a difference to a person or group in the local community who needed support during the Covid-19 pandemic.