Water firm recruits more than 900 new staff…

Water firm recruits more than 900 new staff as part of investment programme

More than 900 new staff have joined Yorkshire Water as part of a multi-billion pound investment programme.

The new colleagues have joined the company since April 2025, supporting an £8.3 billion investment plan aimed at improving customer service, reducing pollution and leakage, and safeguarding water quality and the environment for communities across Yorkshire.

The roles span engineering, environmental protection, customer service, digital, and operational teams, reflecting the scale of work underway across the region.

Michelle Naisbitt, director of people at Yorkshire Water, said: “This is an incredibly exciting time for Yorkshire Water.

“Welcoming more than 900 new colleagues since April shows the scale of our ambition and commitment to investing in both our people and the region.

“Our teams are at the heart of everything we do, and their work is essential in delivering the improvements our customers expect and deserve.”

Since the start of the programme, the expanded workforce has repaired more than 15,000 leaks, replaced 120km of pipes, upgraded 100,000 smart meters, and delivered £34 million in bill support for financially vulnerable customers.

Ms Naisbitt added: “The vast majority of people working here are customers too, so we understand what matters most to Yorkshire.

“We know the work required is complex and will take some time to deliver, but we are committed to embracing change and are focused on creating a sustainable future for Yorkshire to benefit our customers, the environment, and our people.”

Yorkshire Water plans to continue its programme in 2026, building on progress made this year and launching additional projects focused on storm overflow reduction, new water mains, boreholes, and further improvements to customer service.

Yorkshire Water is also investing in a £5.3 million upgrade to the Paradise Green Pumping Station, part of its broader upgrade plans for the region’s water infrastructure.

The station, located on Hollingwood Lane in Great Horton, supplies treated water to homes and businesses in the area.

Work is scheduled to begin in late January, starting with the upgrade of large water pipes.

Construction of the new pumping station will follow, and the existing site will be decommissioned once the new facility is complete.

The replacement station will be built on a site opposite the current location, next to Aldi off Hollingwood Lane, with completion expected in early 2028.

The investment programme aims to deliver long-term improvements that customers and communities will notice in their daily lives.