BrightHouse ‘is close to collapse’

BrightHouse ‘is close to collapse’

BRIGHTHOUSE is reportedly to go into administration on Monday – but these claims are as yet unconfirmed.

The rent-to-own retailer is said to have been hit hard by the downturn caused by the coronavirus pandemic after already being in a difficult trading position.

The BBC and other media outlets, including Sky, The Sun and The Mirror, said it was close to collapse, putting 2,400 jobs at risk.

The company is understood to have faced many claims for compensation after selling to people who could not repay their loans.

BrightHouse has not responded to a request for a comment.

A notice on the door of the Bradford store on Market Street says it is closed because of the Government regulations concerning coronavirus.

It says it is closed temporarily and advises shoppers to get in contact with them to manage their account online via

The website says: “Unfortunately we have taken the decision to close all BrightHouse stores in response to the latest Government guidance on managing the coronavirus outbreak.”

“Closing our stores is unprecedented and we know you will have many questions regarding your account. Please bear with us whilst we build capacity in our business to be able to serve you remotely. We are experiencing extremely high call volumes.

“Please do not call unless your enquiry is urgent. This will enable us to deal with calls from our most vulnerable customers who really need our help. We thank you for your patience.

“In the meantime we want to re-assure you that at this difficult time we are doing everything we can to ensure that you are supported.

“Products will remain available for your use, our Customer Account Advisors will not make any home visits, and in the event that you are unable to make a payment there will be no additional interest charged or late fees applied. We will work with the Credit Bureaus to ensure that your credit score is protected.”