Extra 100,000 households benefit from water bill support…

Extra 100,000 households benefit from water bill support with £8.3b investment

An extra 100,000 households are set to benefit from water bill support.

By 2030, Yorkshire Water will deliver the expanded support through its financial assistance schemes, alongside an £8.3 billion investment programme running from 2025.

Currently, the utility expects to reach 250,000 customers with financial help by April.

Angie Markham-Nock, affordability strategy manager at Yorkshire Water, said: “Although the financial year isn’t over yet, we are already surpassing our targets for the amount of people we have supported.”

Of those currently receiving help, 190,000 are benefiting from direct bill reductions, caps, or debt support.

An additional 38,000 customers are supported through special payment arrangements and wellbeing checks.

Additional investment includes over 1,000km of mains replacements, £1.5 billion to reduce storm overflow discharges, and a £350 million programme at 85 wastewater treatment sites.

Yorkshire Water’s five-year plan also includes a £38 million programme to tackle leaks across the network.

The company offers multiple schemes to help customers manage water debt, including payment matching and advice on water meter installation.

Ms Markham-Nock added: “We would strongly encourage anybody who feels that their bill is unmanageable to take a look at the financial support schemes we have available on our website and get in touch with us.”